Privacy Policy



Information about the website owner

IBERENGINE, SL CIF B84363043, located at Puerto de Guadarrama, 10, 28935 Móstoles (Madrid), and communication email info@iberengine.es.


Data Protection Officer

The owner is responsible for the personal data collected through the navigation and use of this website in accordance with the requirements established by REGULATION (EU) 2016/679 on the protection of natural persons, as well as in accordance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE). By using this website, we understand that you have read and understood the information presented regarding the processing of your personal data.


Data Protection Policy

The responsible party applies the principle of active responsibility in the processing of personal data, maintaining constant updates and promoting the continuous improvement of the data protection system in accordance with the applicable legal requirements, ensuring in all cases:

· Respect for the freedoms and fundamental rights of natural persons
· That data is processed lawfully, fairly, and transparently
· That the data processed is accurate, adequate, relevant, and limited in relation to the purposes for which it is collected
· That the purposes for which it is collected are explicit and legitimate and that they are not processed in a manner incompatible with those purposes

The purpose of this document is to inform users about what we do with their personal data, how it is collected, for what purposes it is used, the rights that assist them, as well as all the necessary legal information established by current regulations.


Collected Data, Purpose, and Legitimacy

The personal data processed is that provided by users through the forms available on this website and is the minimum required to be able to:

· Send you information about our products/services
· Address inquiries
· Process orders, as well as to prepare the corresponding invoices, inform about the status of orders, address complaints, and any other management derived from the provision of the service carried out through this website.

These purposes are based on legal principles for the processing of data collected by current regulations: for the execution of a contract or the provision of a service to users, for compliance with legal obligations, for legitimate interests, and with the consent of the users.


Web Forms

The personal data collected through the contact web form is used to address any inquiries that the user may make through it.

The personal data collected in the order form is intended to process the necessary data for the proper management of your orders.

The processing of the data is legitimised by the consent you provide by expressly accepting the conditions of processing informed through this privacy policy.


Recipients of the Data

The personal data obtained through the web forms is recorded and stored on electronic supports controlled and supervised by the data controller.
Your personal data will not be communicated to third parties, except where such communication is covered by a legal obligation or when it is necessary for the proper provision of the service or the execution of the contract to communicate your data to third parties in order to make the payment (payment gateways), as well as to manage the delivery of products (carriers), with such transfer being based on the needs of the service.

Payment through other payment gateways: we recommend that the user read the privacy policy to understand how personal information is handled, for example:

Redsys Servicios de Procesamiento, S.L. (“Redsys”), located in Madrid, calle Francisco Sancha, number 12, with CIF number B-85955367, fully complies with current legislation on the protection of personal data and with the confidentiality commitments inherent to its activity. Redsys has adopted the necessary technical measures to maintain the required level of security. You can view their privacy policy at:

https://pagosonline.redsys.es/documents/politics-privacy-web-electronics.commerce.pdf

For cases where the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only take place if the user has given their explicit consent.

Strict criteria are maintained for the selection of data processors and a contractual commitment with each of them to comply with and enforce the obligations established in data protection matters.

In the event of international data transfers, IBERENGINE, SL will ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that the necessary contractual, technical, and organisational measures are applied, such as the standard contractual clauses approved by the European Commission.

You can obtain more information about the processing of personal data by our organisation by requesting it via email at info@iberengine.es or by accessing it through the following link:

https://www.accesousuario.com/protecciondedatos/rgpd/informacion_consentimientoAPI.php?codEmpresa=45764


Technical and Organisational Measures for Data Protection

The systems have the necessary technical and organisational measures in place to ensure the confidentiality and preservation of personal data obtained through the website.

The personal data collected from the website is processed using HTML protocol with a valid SSL certificate.

The personnel involved in data processing operations—such as access, editing, deletion, etc.—are trained for this purpose, educated, and committed to this data protection policy.


Data Retention

Personal data obtained through the contact form will be retained for as long as necessary to address the request/query made.

Personal data obtained through the order form will be retained as long as there is a contractual and/or commercial relationship with you, or until you exercise your right to erasure, cancellation, and/or limitation of the processing of your data.

Once the contractual relationship has ended, we will keep the information duly blocked, without using it, as long as it may be necessary for the exercise or defence of claims or if any type of judicial, legal, or contractual liability may arise from its processing, which must be addressed and for which its recovery may be necessary.

In the event that you have expressly consented to receive commercial information, we will retain your contact details until you inform us of your decision to cancel such commercial communications.


Information on the Existence of Automated Decisions (including Profiling)

We do not normally make automated decisions, but when we do, we will make it clear that such a decision is being made. However, IBERENGINE, SL CIF B84363043 includes several sections dedicated to the personalisation of services in order to display personalised advertising when you enter its website and also for the sending of personalised communications.

IBERENGINE, SL CIF B84363043 acknowledges the possibility of profiling to enhance its product offerings or to personalise the sending of commercial offers or to provide a more tailored service to the customer.


Objection to the Processing of Data for Advertising Purposes

If you have given your consent for your data to be used for advertising purposes and no longer wish to receive advertising, you can revoke the consent given at any time by sending an email to the responsible party at info@iberengine.es.


Changes to the Privacy Policy

We may modify the information contained in this Privacy and Cookies Policy when we deem it appropriate. If we do so, we will notify you through various means via the Platform (for example, through a banner, a pop-up, or a push notification), or we may even communicate it to your email address when the change in question is significant to your privacy, allowing you to review the changes, assess them, and, if necessary, object to or unsubscribe from any service or functionality. In any case, we suggest that you review this Privacy and Cookies Policy from time to time in case there are minor changes or we introduce any interactive improvements.



Legal Notice


Intellectual and Industrial Property

The design of the portal and its source codes, as well as the logos, trademarks, and other distinctive signs that appear on it, belong to IBERENGINE, SL and are protected by the corresponding intellectual and industrial property rights.


Responsibility for Content

IBERENGINE, SL CIF B84363043 is not responsible for the legality of other third-party websites from which access to the portal may be obtained. It is also not liable for the legality of other third-party websites that may be linked or connected from this portal.

IBERENGINE, SL CIF B84363043 will not be responsible for the use that third parties make of the information published on the portal, nor for any damages suffered or economic losses that, directly or indirectly, may cause or could cause economic, material, or data-related harm resulting from the use of such information.


Reproduction of Content

Under the provisions of the Intellectual Property Law, the reproduction, distribution, and public communication of all or part of the contents of this website for commercial purposes on any medium and by any technical means is expressly prohibited without the authorisation of IBERENGINE, SL.


Applicable Law

IBERENGINE, SL CIF B84363043 reserves the right to take civil or criminal action as deemed necessary for the improper use of the website and its contents, or for the breach of these conditions.

The relationship between the user and IBERENGINE, SL CIF B84363043 shall be governed by the current applicable regulations in the national territory. Should any dispute arise regarding the interpretation and/or application of these conditions, the parties shall submit the conflicts to the ordinary jurisdiction, subjecting themselves to the relevant Judges and Courts in accordance with the law.


Cookies

In the event that cookie technology is employed on the website, there is a specific section that informs you of its existence as well as its usage policy. Please refer to the "cookie policy" section.

Otherwise, no browsing cookies are used.


Personal data of minors

This website is not aimed at users under the age of majority. If you are a minor, please do not attempt to register as a user. If we discover that we have inadvertently obtained personal information from a minor, we will delete such information as soon as possible.


Exercise of data protection rights

In accordance with the rights conferred by current data protection legislation, users may exercise their rights of access, rectification, restriction of processing, erasure, portability, and objection to the processing of their data by directing their request to the postal address provided or to the email address info@iberengine.es.

To exercise these rights, you must identify yourself by presenting your ID card.

For any complaints, you may contact the same email address provided. You may also contact the Spanish Data Protection Agency: www.aepd.es